All articles

When will I get my refund?Updated 4 months ago

Once you’ve sent your items back to us, you should receive your refund within 14 working days of it reaching our warehouse. Please note, if the item is marked as 'returned to HUB', this does not mean it has reached us yet, but it has reached the our sorting facility. It can take up to 14 days for your return to reach us. If you haven’t received your refund in this timeframe, please email [email protected] so we can investigate this for you. 

Was this article helpful?
Yes
No